Every package includes a professional medical interpreter in English, Russian or Arabic — trained in medical terminology, bound by confidentiality, and with you from the airport to the last consultation.
Accredited interpreters with clinical vocabulary in your language — at consultations, procedures, pharmacy pickups and checkouts. Available 24/7 during your stay.
Your medical history, imaging reports and prescriptions translated into Chinese before arrival — and your Chinese reports translated back into English, Russian or Arabic before you fly home.
Video second opinions with Chinese specialists before you commit to travel, and follow-up teleconsultations after you return home — interpreter on the line.
One dedicated coordinator manages your whole journey: appointments, hotel, transport, pharmacy, meals and any change of plan. One message away.
Halal meals, prayer arrangements, same-gender carers on request, and interpreters who understand your cultural expectations — including for Gulf and CIS travellers.
All interpreters and coordinators sign NDAs. Your medical information is handled under strict privacy rules and shared only with the hospitals treating you.
Native & near-native medical interpreters for US, UK, EU, Australia and Singapore patients.
For patients from Russia, CIS countries and Central Asia — many of our partner hospitals in the northeast and Beijing have Russian-speaking teams.
For patients from the Gulf, North Africa and beyond — with halal meal plans, prayer support and Arabic-speaking care coordinators.
Send your medical history in any of the three languages and receive a specialist recommendation within 24 hours.